How to Restore from iCloud

Open Settings. It’s a gray app with gears (⚙️) that’s typically located on your home screen.

Tap your Apple ID. It’s the section at the top of the menu that contains your name and image if you’ve added one.

• If you are not signed in, tap Sign in to (your device), enter your Apple ID and password, then tap Sign In.
• If you are running an older version of iOS, you may not need to do this step.

Tap iCloud. It’s in the second section of the menu.

Select iCloud data to back up. Slide the listed apps, such as Notes or Calendars, to the “On” (green) position to include their data in the backup.

• The data from apps left in the “Off” (white) position will not be backed up.

Scroll down and tap iCloud Backup. It’s at the bottom of the “APPS USING ICLOUD” section.

• Slide iCloud Backup to the “On” (green) position, if it’s not already.

Tap Back Up Now. It’s at the bottom of the screen. Wait until the backup is complete.

• You must be connected to a Wi-Fi network to back up your iPhone.

Open Settings. It’s a gray app that contains gears (⚙️) and is typically located on your home screen.

Scroll down and tap General. It’s near the top of the menu, next to a gear (⚙️) icon.

Scroll down and tap Reset. It’s at the bottom of the menu.

Tap Erase All Content and Settings. It’s near the top of the menu.

Enter your passcode. Enter the passcode you use to unlock your phone.

• If prompted, enter your “Restrictions” passcode.

Tap Erase iPhone. Doing so will reset all settings, as well as erase the media and data on your iPhone.

Wait for the iPhone to reset. It may take a few minutes.